Suppliers will assign a condition to most products.
There are currently following different product condition codes available on ITscope, as described below.
Overview
| Condition code | Condition name | Description |
| 1 | New | new products, retail |
| 2 | Used | used products |
| 3 | B-stock | new products with flaws or small errors, remaining stock, special items, without original packaging, damaged packaging, new open box, etc. |
| 4 | Refurbished | used/second-hand stock, refurbished or reconditioned by the supplier (or a third party). There is no distinction between refurbished and reconditioned on ITscope |
| 5 | RMA | return merchandise authorisation (RMA) items, returns, wrong deliveries |
| 6 | Demonstration model | demonstrator/measurement device, sample, exhibition item (this is a subgroup that is usually part of ‘B-stock’, but can be shown separately here) |
| 7 | Build to order | Build to order (BTO), manufacture to order, make to order (MTO); this describes new products that are not kept in store, but manufactured on demand |
| 9 | Not for resale | NFR, not for shop, no consideration in price calculation |
| 10 | Bulk | bulk products, new without packaging, core product without supplies/software/drivers/accessories |
| 11 | Factory refurbished | similar to refurbished, but done by the manufacturer, e.g. the ‘HP Renew’ programme |
| 12 | Spare part from new device | New pull, product was taken from a new device |
Conditions 1 (New) and 9 (NFR) are displayed in the sources of supply table for a product.
All other conditions are collectively shown below this in a panel labelled ‘Non-retail’, grouped according to product condition.
The status text transmitted by the respective distributor is additionally displayed in the source of supply line, in the event that text (and not a code) was transmitted.