Release 2025.12 – 18 March 2025
Quotes:
- When a guest accepted a quote in the quote portal and was subsequently created as a new user, the quote appeared in the guest’s language. However, the order confirmation was not necessarily sent in the same language. Instead, for newly created users, the language was determined based on the primary address of the respective company.
As a result, if there was a discrepancy between the quote language and the country of the primary address, the order confirmation might have been sent in an unexpected target language.
This issue has been resolved, and new users will now receive order confirmations in the correct target language for their quotes. - In very rare cases, issues occurred when sending quotes via a custom mail server.
In these cases, the affected email sender addresses were incorrectly interpreted as “already in use”, causing the email dispatch to fail.
This issue has been resolved, and quote emails can now be sent correctly via custom mail servers again.
Customer Portals:
- If customer-specific order conditions in the portal administration of a customer portal were saved with an empty value (e.g. “” or ” “), these conditions were still recognised as valid and caused the general order conditions to be overwritten.
This issue has been fixed. - From now on, order confirmation emails from customer portals will no longer be sent as CC but as standard TO emails.
In addition to the employee (buyer) who placed the order, confirmations are now also sent to any additional stored email addresses. Multiple email addresses can be configured.
The setting for order confirmations can be found under: Portals > Portal Administration > Order Conditions > General Settings > Acknowledgement of receipt to - In some cases, the quote list in customer portals took an excessively long time to load, and creating new quotes was also associated with long loading times.
This was caused by technical bottlenecks, which were analysed in detail and specifically addressed.
The original issue has been resolved with this release.
Price Lists:
- If an issue occurred while processing a price list (e.g. when the retrieval history failed to load), an unexpected error could occur. As a result, the retrieval process seemed to take an extended time, blocking further work in this area.
This issue has been fixed, and from now on, a standard error message will be displayed in case of retrieval issues, preventing disruptions in the price list setup. - If a price list retrieval took less than one second, the duration was incorrectly displayed as “0 seconds”.
This issue has been resolved, and loading times in the millisecond range are now displayed correctly. - When errors occur during the setup or retrieval of price lists, additional description texts are now displayed to provide clearer explanations of the issue. This helps users better understand the cause and resolve the problem more efficiently.
Release 2025.11 – 11 March 2025
My profile:
- Under Settings, automatically generated emails can be disabled. Previously, employees responsible for customer portals / B2B shops still received emails regarding their portals. In the future, portal administrators will no longer receive notifications if they unsubscribe from platform notifications.
Orders:
- The wording in emails for order and purchase confirmations has been adjusted. It is now easier to track when a change has been made to the order, but the status has not changed.
Permissions:
- Setting up a price list and configuring e-services is now possible for every user (including basic users).
Portals / B2B shops:
- In the order conditions under General settings, it can now be specified which email address should receive an order confirmation. This confirmation will no longer be sent as a CC copy but directly to the specified email address.
- HTML code stored in the portal homepage header has been automatically sanitised since the last release to prevent unauthorised code. We have now relaxed this sanitisation slightly to ensure the same functionalities as before.
Product page:
- On the product pages, in the Technical data tab, the right column now displays Ident, indicating whether the manufacturer is an OpenIceCat sponsor.
- The supplier profile on the product detail page has been expanded with links to RMA, Delivery conditions, and Own delivery note. These will be displayed if they have been provided by the supplier.
Quotes:
- In the Global quote settings, email addresses can now be stored to which all quotes will additionally be sent as a blind copy (BCC).
Release 2025.10 – 04 March 2025
Quotes:
- When a user attempted to edit free-text items while preparing a quote, a loading spinner could sometimes appear and not disappear automatically. This could happen, for example, if the price for the selected source of supply could not be determined or if the margin was adjusted.
This issue has been resolved.
Login Screens:
- The login and registration screens of the ITscope platform have been updated with new images.
API Methods:
- When creating orders via the API, the parameter “testOrder” can now be used to indicate that it is a test order. You can find the updated guide entry here: business/deals/sales methods
When searching for orders, the “testOrder” parameter can now also be used to filter for test orders.
Customer Portals:
- The additional item number is now also included when exporting a collection as an Excel file and when triggering orders in the respective OpenTrans XML.
- EAN information can now be stored in the shopping cart template. This information is also transferred via OCI PunchOut.
Price Lists:
- The technical behaviour of price list retrievals has been optimised, reducing the number of notifications triggered by server or connection errors. Only truly relevant notifications are now sent, preventing unnecessary emails while maintaining technical transparency.
This improvement was made based on direct feedback from our suppliers and customers.
Refurbished Portal:
- When users switched between tile view and list view in the new Refurbished Portal, an unexpected error could occur. This was displayed as a red message in the bottom-right corner.
The issue has been resolved, and switching between tile view and list view now works correctly. - When sending price requests via the Refurbished Portal, the operator logo was not displayed in the email preview.
This issue has been fixed.
Release 2025.09 – 25 February 2025
Orders:
- When a user selects a different company in the address selection dialog, the first address of that company is now preselected automatically.
Dashboard:
- A central banner now links to the new ITscope Refurbished Portal.
- A circular promotional banner for the ITscope FutureWork Expo appears in the bottom-right corner when ITscope starts. If the advertisement is closed, it will reappear after one week.
Company Page:
- The company page and the top header section have been modernised. The Activities and Statistics sections have been moved to the tabs on the profile page.
- The company page now includes a new side section displaying information about the supplier shop, key metrics and registration numbers, the ITscope supplier status (Gold, Silver, Bronze), company tags, and administrator information.
- For companies that have not yet set up a supplier portal, clicking the shop button now displays the message:
“This supplier portal is not yet available. We will inform the supplier—thank you for your interest!”
The supplier can see that a request for a portal page has been issued.
Customer Portals / B2B Shops:
- The expected availability date is now displayed directly on the product page, even for hidden suppliers. Customers can immediately see when a product will be available again.
- The B2B shop homepage can now be customised more flexibly. The HTML editor that allows these adjustments now opens in a new pop-up window. A preview is available that closely matches the actual homepage display, and longer text entries can now be added.
- To improve localisation options for the Storefront API, Accept-Language headers have been implemented. These headers specify the preferred language for content. If no header is set, the user’s language is used as the default.
Employee Overview:
- In the Employee Overview, a new filter button, e-Service Administrator, has been added. This allows the selection of employees within the company who have the corresponding permissions.
Product Page:
- The details section for the sources of supply has been modernised. Suppliers are now marked with Bronze, Silver, or Gold status, where applicable. The status can also be used as a filter.
- As part of the company page modernisation (see above), the supplier section that appears when clicking on a source of supply has also been updated accordingly.
Product Designer:
- It is now possible for products in bill of materials (bundles) to have a price of €0. This enables the addition of internal special items that do not require payment.
Refurbished Portal:
- The new ITscope Refurbished Portal has been launched as a standalone shop.
- In addition to the condition of a product, the condition description (if provided by the supplier) can now also be displayed in the Refurbished Portal.
Release 2025.08 – 18 February 2025
Emails:
- The sender address for notifications about price list imports has been changed from support@itscope.com to noreply@itscope.com.
Company Page:
- The Go to Supplier Portal button will no longer be displayed if the company does not have a supplier portal. In rare cases, the button led to an incorrect portal—this issue has now been resolved.
Customer Portals:
- B2B shop operators can now disable notifications for quotes in their B2B shops. The corresponding setting can be found in the ITscope portal administration under Setup > Email > Notifications for Customers.
- The carrier DP World Logistics (SYNE) can now be selected as a shipping provider with a tracking link under Tracking Number in the order. If a tracking number is provided, the shipment can be tracked via the Track Package button, both in ITscope and in the B2B shop.
Product Designer:
- In the customer portals, the Edit button for custom products in product lists is now functioning again. Previously, clicking the button led to an error page. This issue has been resolved, and the Product Designer now opens as expected
Release 2025.07 – 11 February 2025
e-Service Settings:
- Suppliers can now assign a separate e-service contact person for price lists.
Customer Portals:
- When adding a product to a request from a B2B shop, users were able to select quotes in draft status from the shop operator. This behaviour has been corrected so that only the user’s own requests are available for selection.
- An issue was resolved where products in the shopping cart were incorrectly displayed as “not in the assortment”, even though they were available in the assortment.
Release 2025.03 – 14 January 2025
Orders:
- After release 2025.02 on 07 January 2025, some customers were unable to archive orders via the API due to overly strict restrictions on user rights.
This issue has been resolved, and from now on, only the paid add-on Individual API Integration is required for archiving orders via the API.
Customer Portals:
- In customer portals, occasional issues occurred when a user attempted to delete an order with the status Pending. The deletion process was not possible, and a server error message was displayed.
This issue has now been fixed, and deleting pending orders without order approval is once again possible. - In the section Portals > Customer Groups > Display Options, the information text for the option Show Additional Item Number was incorrectly displayed above the checkbox.
The text is now correctly positioned and appears below the respective option.
My Account:
- In the section My Account > Account > Data processing addendum according to GDPR, the texts of the data processing addendum have been updated, as they contained outdated TOMs (technical and organisational measures).
Shopping Carts:
- To manage shopping carts via the API, the combination of the Procure Advanced package and the add-on Individual API Integration is now required. This technical measure is based on the fact that the Multiple Shopping Carts functionality is only available in the Procure Advanced package.
Release 2025.02.1 – 09 January 2025
Orders:
- After release 2025.02 on 07 January 2025, some customers were unable to retrieve response documents via the API. Restrictions arising from the combination of the Procure Complete package and the Individual API Integration add-on excessively limited permissions, significantly impacting some customers’ processes.
The issue has been resolved, and retrieving response documents via the API now only requires the paid Individual API Integration add-on. The mandatory use of Procure Complete has been revoked.
Release 2025.02 – 07 January 2025
Quotes:
- In some cases, loading quotes took longer than expected. This was primarily because the customer’s assortment was being checked in parallel with the loading process.
The verification mechanism is now performed afterwards, resulting in faster page loading. Quotes now load up to 30% faster. - If a quote contained a free-text item with an image and the user subsequently edited the price of the item, the associated image could appear in the activity stream on the right-hand side.
This issue has been fixed, and images for free-text items no longer appear in the activity stream.
Orders:
- To send orders via the API and retrieve response documents via the API, the combination of the Procure Complete package and the Individual API Integration add-on is now required.
Customer Portals:
- In the dialog box Edit Product Reference Panel, the checkbox Expanded when the page loads was displayed, even though this option was no longer technically in use.
Therefore, the checkbox has been removed from the UI. - In some customer portals, products from a specific manufacturer were disproportionately displayed on the homepage, even when Most Popular Products was selected.
This occurred because the ranking of products was not being technically saved, resulting in a display that differed from what users expected. The saving process for the Most Popular Products selection has been corrected, and product data is now displayed correctly on homepages. - A problem where the price display on product bundle pages in shops alternated between gross and net prices upon refreshing the page has been fixed. The display now remains consistent and shows the correct price at all times.
- If a shop cart contained a product whose price had been changed in the background, this price was not updated correctly in the cart, causing the total cart value to be incorrect.
This issue has been resolved, and product prices in shop carts are now updated if the corresponding supplier price changes. - An additional issue was fixed where incorrect prices were displayed in supplier carts when the corresponding supplier was no longer available.
Release Notes 2024
You can access the release notes from the previous year through the following link: Release Notes 2024.
Please note: The release notes from 2024 are only available in German. We apologise for any inconvenience caused.