{"id":9456,"date":"2021-07-02T13:35:03","date_gmt":"2021-07-02T13:35:03","guid":{"rendered":"https:\/\/guide.itscope.com\/?post_type=kb&p=9456"},"modified":"2021-07-02T13:35:07","modified_gmt":"2021-07-02T13:35:07","slug":"presentation-problems-emptying-the-cache-of-the-most-common-browsers","status":"publish","type":"kb","link":"https:\/\/guide.itscope.com\/en\/kb\/presentation-problems-emptying-the-cache-of-the-most-common-browsers\/","title":{"rendered":"Presentation problems: emptying the cache of the most common browsers"},"content":{"rendered":"\n

If you experience display errors on ITscope.com, it is often helpful to empty your browser cache. This will re-download all resources that are necessary to load the page and that may still be in an outdated version in your cache.<\/p>\n\n\n\n

Depending on the browser, clear the cache of your browser as follows:<\/p>\n\n\n\n

  1. Guide for Google Chrome<\/li>
  2. Guide for\u00a0Mozilla Firefox<\/li>
  3. Guide for\u00a0Internet Explorer<\/li><\/ol>\n\n\n\n

    Google Chrome<\/h2>\n\n\n\n

    1. Open the settings of the browser<\/p>\n\n\n\n

    \"\"<\/a><\/figure>\n\n\n\n

    2. Enter the keyword ‘cache’ in the search field<\/p>\n\n\n\n

    3. Click on the ‘Delete browser data\u2026’ button<\/p>\n\n\n\n

    \"\"<\/a><\/figure>\n\n\n\n

    4. Select ‘Entire period’ and only the option ‘Images and files in the cache’<\/p>\n\n\n\n

    \"\"<\/a><\/figure>\n\n\n\n

    5. Click on ‘Delete browser data’<\/p>\n\n\n\n

    6. Reload ITscope with Ctrl+F5.<\/p>\n\n\n\n

    Mozilla Firefox<\/h2>\n\n\n\n

    1. Open the settings of the browser <\/p>\n\n\n\n

    \"\"<\/a><\/figure>\n\n\n\n

    2. Go to the ‘Privacy’ tab and click on ‘Recent history’<\/p>\n\n\n\n

    \"\"<\/a><\/figure>\n\n\n\n

    3. Select ‘Delete all’ at the top of the new dialogue box<\/p>\n\n\n\n

    4. Open the details if this section is not already open<\/p>\n\n\n\n

    5. Select ‘Cache’ from the list<\/p>\n\n\n\n

    \"\"<\/a><\/figure>\n\n\n\n

    5. Click on ‘Delete now’<\/p>\n\n\n\n

    6. Reload ITscope with Ctrl+F5.<\/p>\n\n\n\n

    <\/p>\n\n\n\n

    Internet Explorer<\/h2>\n\n\n\n

    1. Open the settings (interne options) of the browser<\/p>\n\n\n\n

    \"\"<\/a><\/figure>\n\n\n\n

    2. In the ‘General’ tab, select ‘Browsing history’ and then click on the ‘Delete’ button<\/p>\n\n\n\n

    \"\"<\/a><\/figure>\n\n\n\n

    3. In the new dialogue box, select ‘Temporary internet and website files’, and click on the ‘Delete’ button<\/p>\n\n\n\n

    \"\"<\/a><\/figure>\n\n\n\n

    4. Close the settings and reload ITscope with Ctrl+F5.<\/p>\n","protected":false},"excerpt":{"rendered":"

    If you experience display errors on ITscope.com, it is often helpful to empty your browser cache. This will re-download all resources that are necessary to load the page and that …<\/p>\n","protected":false},"author":5,"featured_media":11932,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"kbtopic":[223],"kbtag":[],"class_list":["post-9456","kb","type-kb","status-publish","has-post-thumbnail","hentry","kbtopic-general-support"],"_links":{"self":[{"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/kb\/9456","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/comments?post=9456"}],"version-history":[{"count":7,"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/kb\/9456\/revisions"}],"predecessor-version":[{"id":9473,"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/kb\/9456\/revisions\/9473"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/media\/11932"}],"wp:attachment":[{"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/media?parent=9456"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/kbtopic?post=9456"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/kbtag?post=9456"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}