{"id":8179,"date":"2021-03-19T14:36:00","date_gmt":"2021-03-19T14:36:00","guid":{"rendered":"https:\/\/guide.itscope.com\/?post_type=kb&#038;p=8179"},"modified":"2022-09-20T09:40:41","modified_gmt":"2022-09-20T07:40:41","slug":"send-and-track-orders-test-lab","status":"publish","type":"kb","link":"https:\/\/guide.itscope.com\/en\/kb\/send-and-track-orders-test-lab\/","title":{"rendered":"Send and track orders"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Prepare and send order<\/h2>\n\n\n\n<p>After you have optimised your item selection in the shopping cart, and have assigned it to the desired supplier, you can prepare the order by clicking on the &#8216;<strong>Order\u2026<\/strong>&#8216; button. This option opens the order preview where you can prepare the order.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/guide.itscope.com\/wp-content\/uploads\/2021\/03\/image-2.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"625\" src=\"https:\/\/guide.itscope.com\/wp-content\/uploads\/2021\/03\/image-2-1024x625.png\" alt=\"\" class=\"wp-image-8133\" srcset=\"https:\/\/guide.itscope.com\/wp-content\/uploads\/2021\/03\/image-2-1024x625.png 1024w, https:\/\/guide.itscope.com\/wp-content\/uploads\/2021\/03\/image-2-300x183.png 300w, https:\/\/guide.itscope.com\/wp-content\/uploads\/2021\/03\/image-2-768x469.png 768w, https:\/\/guide.itscope.com\/wp-content\/uploads\/2021\/03\/image-2.png 1513w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p>The sidebar on the left can be used to customise the following order information:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Invoice address<\/li><li>Delivery address<\/li><li>Licence information (for ESD products)<\/li><li>Order number<\/li><li>End customer order reference<\/li><li>Shipping method<ul><li>If several shipping methods are offered by the distributor, they can be selected here. The actual shipping costs may differ from those shown on the order.<\/li><\/ul><\/li><li>Use your own delivery note (drop shipping)<\/li><li>Allow partial delivery<\/li><li>Free text field for the order<\/li><li>Supplier information<\/li><\/ul>\n\n\n\n<p>In the right-hand section you will see an overview of all items included in the order. Click on the &#8216;<strong>Submit order<\/strong>&#8216; button to complete your order and to send it to the distributor.<\/p>\n\n\n\n<p>If you exit the order preview via the &#8216;<strong>Cancel<\/strong>&#8216; button or close the dialogue, then the &#8216;<strong>Prepared orders<\/strong>&#8216; column is displayed in the shopping cart, where you can find the order including your selected settings. Click on the &#8216;<strong>Order<\/strong>&#8216; button to return to the order preview and to complete the order.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/guide.itscope.com\/wp-content\/uploads\/2021\/03\/image-3.png\"><img loading=\"lazy\" decoding=\"async\" width=\"948\" height=\"188\" src=\"https:\/\/guide.itscope.com\/wp-content\/uploads\/2021\/03\/image-3.png\" alt=\"\" class=\"wp-image-8136\" srcset=\"https:\/\/guide.itscope.com\/wp-content\/uploads\/2021\/03\/image-3.png 948w, https:\/\/guide.itscope.com\/wp-content\/uploads\/2021\/03\/image-3-300x59.png 300w, https:\/\/guide.itscope.com\/wp-content\/uploads\/2021\/03\/image-3-768x152.png 768w\" sizes=\"auto, (max-width: 948px) 100vw, 948px\" \/><\/a><\/figure>\n\n\n\n<p>To modify the order in the shopping cart, you can simply drag and drop the card into the left column, into the shopping cart. Alternatively, you can select the &#8216;<strong>Move to shopping cart<\/strong>&#8216; option via the options menu (three dot menu) in the top right-hand corner. If an order is moved back to the shopping cart, all information such as addresses or order numbers will be lost and must be re-entered when preparing the order.<br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Track orders<\/h2>\n\n\n\n<p>When viewing the purchasing board, you have the option to switch between the shopping cart and the order tracking function.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/guide.itscope.com\/wp-content\/uploads\/2021\/05\/210525_TabBestelltracking_EN.png\"><img loading=\"lazy\" decoding=\"async\" width=\"624\" height=\"138\" src=\"https:\/\/guide.itscope.com\/wp-content\/uploads\/2021\/05\/210525_TabBestelltracking_EN.png\" alt=\"\" class=\"wp-image-8793\" srcset=\"https:\/\/guide.itscope.com\/wp-content\/uploads\/2021\/05\/210525_TabBestelltracking_EN.png 624w, https:\/\/guide.itscope.com\/wp-content\/uploads\/2021\/05\/210525_TabBestelltracking_EN-300x66.png 300w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><\/a><\/figure>\n\n\n\n<p>In the &#8216;<strong>Order tracking<\/strong>&#8216; tab, you can see the status of your orders for each corresponding shopping cart.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/guide.itscope.com\/wp-content\/uploads\/2021\/05\/210525_Bestelltracking_EN.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"239\" src=\"https:\/\/guide.itscope.com\/wp-content\/uploads\/2021\/05\/210525_Bestelltracking_EN-1024x239.png\" alt=\"\" class=\"wp-image-8796\" srcset=\"https:\/\/guide.itscope.com\/wp-content\/uploads\/2021\/05\/210525_Bestelltracking_EN-1024x239.png 1024w, https:\/\/guide.itscope.com\/wp-content\/uploads\/2021\/05\/210525_Bestelltracking_EN-300x70.png 300w, https:\/\/guide.itscope.com\/wp-content\/uploads\/2021\/05\/210525_Bestelltracking_EN-768x179.png 768w, https:\/\/guide.itscope.com\/wp-content\/uploads\/2021\/05\/210525_Bestelltracking_EN-1536x358.png 1536w, https:\/\/guide.itscope.com\/wp-content\/uploads\/2021\/05\/210525_Bestelltracking_EN-2048x478.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Prepare and send order After you have optimised your item selection in the shopping cart, and have assigned it to the desired supplier, you can prepare the order by clicking &#8230;<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"kbtopic":[208],"kbtag":[],"class_list":["post-8179","kb","type-kb","status-publish","hentry","kbtopic-purchasing-board"],"_links":{"self":[{"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/kb\/8179","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/comments?post=8179"}],"version-history":[{"count":10,"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/kb\/8179\/revisions"}],"predecessor-version":[{"id":13553,"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/kb\/8179\/revisions\/13553"}],"wp:attachment":[{"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/media?parent=8179"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/kbtopic?post=8179"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/kbtag?post=8179"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}