{"id":4299,"date":"2020-10-14T10:27:57","date_gmt":"2020-10-14T10:27:57","guid":{"rendered":"https:\/\/support.itscope.hostpress.me\/?post_type=kb&#038;p=4299"},"modified":"2022-05-05T15:26:16","modified_gmt":"2022-05-05T13:26:16","slug":"why-are-there-images-on-a-product-at-itscope-com-but-there-are-no-image-links-in-the-export-or-the-api","status":"publish","type":"kb","link":"https:\/\/guide.itscope.com\/en\/kb\/why-are-there-images-on-a-product-at-itscope-com-but-there-are-no-image-links-in-the-export-or-the-api\/","title":{"rendered":"Why are there images for a product on ITscope.com, but there are no image links in the export or the API?"},"content":{"rendered":"\n<p>I see images for a product on the platform, but as soon as I export this product or call it up via the API, there are no image links for the product.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>This is a product whose manufacturer has not approved the display of the images for export or API.<\/p>\n\n\n\n<p>Please read this article about <a rel=\"noreferrer noopener\" href=\"https:\/\/guide.itscope.com\/en\/kb\/product-pictures\/\" target=\"_blank\">product images<\/a> and about <a rel=\"noreferrer noopener\" href=\"https:\/\/guide.itscope.com\/en\/kb\/rights-of-use-of-product-images\/\" target=\"_blank\">rights of use of the product images<\/a>.<\/p>\n\n\n\n<p>The export block can be unlocked for most manufacturers at ITscope after presentation of a usage permit, e.g. Samsung or Philipps. You can send us this usage permission by email to <a href=\"mailto:support@itscope.com\">support@itscope.com<\/a> and we will unlock the manufacturer images for you.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I see images for a product on the platform, but as soon as I export this product or call it up via the API, there are no image links for &#8230;<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"kbtopic":[263],"kbtag":[],"class_list":["post-4299","kb","type-kb","status-publish","hentry","kbtopic-itscope-export-api-en"],"_links":{"self":[{"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/kb\/4299","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/comments?post=4299"}],"version-history":[{"count":2,"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/kb\/4299\/revisions"}],"predecessor-version":[{"id":12763,"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/kb\/4299\/revisions\/12763"}],"wp:attachment":[{"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/media?parent=4299"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/kbtopic?post=4299"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/kbtag?post=4299"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}