{"id":2554,"date":"2020-09-25T14:19:04","date_gmt":"2020-09-25T14:19:04","guid":{"rendered":"https:\/\/support.itscope.hostpress.me\/?post_type=kb&#038;p=2554"},"modified":"2024-03-18T17:14:16","modified_gmt":"2024-03-18T15:14:16","slug":"activate-and-deactivate-employee-accounts","status":"publish","type":"kb","link":"https:\/\/guide.itscope.com\/en\/kb\/activate-and-deactivate-employee-accounts\/","title":{"rendered":"Activate and deactivate employee accounts"},"content":{"rendered":"\n<p>The activation\/deactivation of a user can be done by the <strong>account owner<\/strong>, or by a user <strong>with administrator rights<\/strong>. You cannot deactivate your own user.<\/p>\n\n\n\n<p>To activate\/deactivate employee user accounts, first navigate to your <a href=\"https:\/\/guide.itscope.com\/en\/kb\/company-profile\/\"><strong>company profile<\/strong><\/a>.<br>Now open the&nbsp;<strong>&#8216;Employees&#8217;&nbsp;(1)<\/strong>&nbsp;tab and then click on <strong>&#8216;Expand all&#8217; (2)<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/guide.itscope.com\/wp-content\/uploads\/2020\/09\/image-71.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"500\" src=\"https:\/\/guide.itscope.com\/wp-content\/uploads\/2020\/09\/image-71-1024x500.png\" alt=\"\" class=\"wp-image-325\" srcset=\"https:\/\/guide.itscope.com\/wp-content\/uploads\/2020\/09\/image-71-1024x500.png 1024w, https:\/\/guide.itscope.com\/wp-content\/uploads\/2020\/09\/image-71-300x146.png 300w, https:\/\/guide.itscope.com\/wp-content\/uploads\/2020\/09\/image-71-768x375.png 768w, https:\/\/guide.itscope.com\/wp-content\/uploads\/2020\/09\/image-71-1536x750.png 1536w, https:\/\/guide.itscope.com\/wp-content\/uploads\/2020\/09\/image-71.png 1914w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p><br>A list of all employees appears (including deactivated user accounts).<\/p>\n\n\n\n<p>You can now select the desired employee.<\/p>\n\n\n\n<p>Depending on the current user account status (deactivated or not), an option\/button labelled\u00a0<strong>&#8216;Disable user&#8217;<\/strong> or <strong>&#8216;Enable user&#8217;<\/strong> will appear in the <strong>&#8216;<a href=\"https:\/\/guide.itscope.com\/en\/kb\/employee-user-rights\/\">Rights<\/a>&#8216;<\/strong> tab (see screenshot).<\/p>\n\n\n\n<p>Depending on the current employee status (whether deactivated or not), it is possible to deactivate the employee or assign a licence to them in the &#8220;<a href=\"https:\/\/guide.itscope.com\/en\/kb\/employee-user-rights\/\">Rights<\/a>&#8221; tab. The <strong>overview of contracts<\/strong> and prices can be found on our homepage, divided into <a href=\"https:\/\/www.itscope.com\/en\/pricing\/sales-plan\/\">sales packages<\/a> focussing on sales activities and <a href=\"https:\/\/www.itscope.com\/en\/pricing\/procure-plan\/\">procure packages<\/a> focussing on purchasing activities.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"732\" height=\"592\" src=\"https:\/\/guide.itscope.com\/wp-content\/uploads\/2024\/03\/grafik-13.png\" alt=\"\" class=\"wp-image-16116\" srcset=\"https:\/\/guide.itscope.com\/wp-content\/uploads\/2024\/03\/grafik-13.png 732w, https:\/\/guide.itscope.com\/wp-content\/uploads\/2024\/03\/grafik-13-300x243.png 300w\" sizes=\"auto, (max-width: 732px) 100vw, 732px\" \/><\/figure>\n\n\n\n<p><strong>Note:<\/strong><\/p>\n\n\n\n<p>In order to ensure data consistency, deletion of employees that have activities (such as orders, quotes, exports, etc.) is not possible.<\/p>\n\n\n\n<p>Deactivating these employees is sufficient, meaning access to the platform&nbsp;is no longer possible for these employees, and furthermore a user licence in your contract package becomes available again, allowing you to invite <a href=\"https:\/\/guide.itscope.com\/en\/kb\/add-new-employees\/\">more colleagues<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The activation\/deactivation of a user can be done by the account owner, or by a user with administrator rights. You cannot deactivate your own user. To activate\/deactivate employee user accounts, &#8230;<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"kbtopic":[212],"kbtag":[],"class_list":["post-2554","kb","type-kb","status-publish","hentry","kbtopic-employees"],"_links":{"self":[{"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/kb\/2554","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/comments?post=2554"}],"version-history":[{"count":3,"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/kb\/2554\/revisions"}],"predecessor-version":[{"id":16119,"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/kb\/2554\/revisions\/16119"}],"wp:attachment":[{"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/media?parent=2554"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/kbtopic?post=2554"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/kbtag?post=2554"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}