{"id":2150,"date":"2020-09-24T08:53:43","date_gmt":"2020-09-24T08:53:43","guid":{"rendered":"https:\/\/support.itscope.hostpress.me\/?post_type=kb&#038;p=2150"},"modified":"2025-04-01T14:20:23","modified_gmt":"2025-04-01T12:20:23","slug":"order-response-documents-orderresponse-dispatchnotification-invoice","status":"publish","type":"kb","link":"https:\/\/guide.itscope.com\/en\/kb\/order-response-documents-orderresponse-dispatchnotification-invoice\/","title":{"rendered":"Order response documents (orderResponse, dispatchNotification, invoice)"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">General<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>ORDERRESPONSE<\/strong> &#8211; order response document that is sent back to ITscope by many suppliers. Depending on the supplier, different information about the current status of the order processing is displayed:<\/li>\n<\/ul>\n\n\n\n<p>          1. The supplier order ID, for any follow up questions that may arise, e.g.:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code> &lt;ORDERRESPONSE_INFO&gt;\n   &lt;ORDERRESPONSE_DATE&gt;2018-05-25&lt;\/ORDERRESPONSE_DATE&gt;\n   &lt;ORDER_DATE&gt;2018-05-25&lt;\/ORDER_DATE&gt;\n   <strong>&lt;SUPPLIER_ORDER_ID&gt;1970218&lt;\/SUPPLIER_ORDER_ID&gt;<\/strong><\/code><\/pre>\n\n\n\n<p>          2. Estimated (type=optional) or fixed (type=fixed) delivery outbound time window from distributor per item e.g.:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>&lt;ORDERRESPONSE_ITEM&gt;\n &lt;LINE_ITEM_ID&gt;1&lt;\/LINE_ITEM_ID&gt;\n ....\n<strong>    &lt;DELIVERY_DATE type=\"optional\"&gt;\n      &lt;DELIVERY_START_DATE&gt;2018-05-25&lt;\/DELIVERY_START_DATE&gt;\n      &lt;DELIVERY_END_DATE&gt;2018-05-25&lt;\/DELIVERY_END_DATE&gt;\n    &lt;\/DELIVERY_DATE&gt;<\/strong>\n ....<\/code><\/pre>\n\n\n\n<p>3. Cancellation of a line item (Quantity &lt;= 0). If all items are cancelled, the order is cancelled completely<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>&lt;ORDERRESPONSE_ITEM&gt;\n &lt;LINE_ITEM_ID&gt;1&lt;\/LINE_ITEM_ID&gt;\n ....\n   <strong>&lt;QUANTITY&gt;0&lt;\/QUANTITY&gt;<\/strong>\n ....<\/code><\/pre>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>DISPATCHNOTFICATION<\/strong> &#8211; dispatch notification document, which is sent back to ITscope by many suppliers. Depending on the supplier, different information about the shipping of the goods is given:<\/li>\n<\/ul>\n\n\n\n<p>1. Shipment tracking numbers including the transportation company (remarks type = &#8216;delivererCode&#8217;). The following transport company codes are supported. DACHSER, DB SCHENKER, Deutsche Post, DHL, DPD, ENGLMAYER, FEDEX, GLS, HERMES, TOF (Trans-O-Flex), TNT, UPS. We can add further transport companies on request.<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>&lt;LOGISTIC_DETAILS_INFO&gt;\n &lt;PACKAGE_INFO&gt;\n   &lt;PACKAGE&gt;\n    &lt;PACKAGE_ID&gt;00000000305474401482&lt;\/PACKAGE_ID&gt;\n    &lt;PACKAGE_DESCR&gt;Parcel&lt;\/PACKAGE_DESCR&gt;\n    &lt;PACKAGE_ORDER_UNIT_QUANTITY&gt;3&lt;\/PACKAGE_ORDER_UNIT_QUANTITY&gt;\n    &lt;PACKAGE_DIMENSIONS&gt;\n      &lt;ns2:WEIGHT&gt;0.36&lt;\/ns2:WEIGHT&gt;\n    &lt;\/PACKAGE_DIMENSIONS&gt;\n   &lt;\/PACKAGE&gt;\n  &lt;\/PACKAGE_INFO&gt;\n &lt;\/LOGISTIC_DETAILS_INFO&gt;\n &lt;REMARKS type=\"delivererCode\"&gt;Trans-O-Flex GmbH &amp;amp; Co. KG&lt;\/REMARKS&gt;<\/code><\/pre>\n\n\n\n<p>          2. Serial numbers for each item. There may be different serial number types for mobile phones, e.g. Imei and Imei2. If no type is given, it is a normal serial number.<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>&lt;DISPATCHNOTIFICATION_ITEM&gt;\n &lt;LINE_ITEM_ID&gt;1&lt;\/LINE_ITEM_ID&gt;\n &lt;PRODUCT_ID&gt;\n   &lt;ns2:SUPPLIER_PID type=\"supplier_specific\"&gt;123002&lt;\/ns2:SUPPLIER_PID&gt;\n   &lt;SERIAL_NUMBER&gt;123002-001&lt;\/SERIAL_NUMBER&gt;\n   &lt;SERIAL_NUMBER type=\"imei\"&gt;123002-001-imei&lt;\/SERIAL_NUMBER&gt;\n   &lt;SERIAL_NUMBER type=\"imei2\"&gt;123002-001-imei2&lt;\/SERIAL_NUMBER&gt;<\/code><\/pre>\n\n\n\n<p>          3. Estimated (type=optional) or fixed (type=fixed) delivery window from distributor for each delivery note<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>&lt;DISPATCHNOTIFICATION_INFO&gt;\n  &lt;DISPATCHNOTIFICATION_ID&gt;2457985&lt;\/DISPATCHNOTIFICATION_ID&gt;\n  &lt;DISPATCHNOTIFICATION_DATE&gt;2021-04-26&lt;\/DISPATCHNOTIFICATION_DATE&gt;\n<strong>  &lt;DELIVERY_DATE type=\"fixed\"&gt;\n    &lt;DELIVERY_START_DATE&gt;2021-04-26&lt;\/DELIVERY_START_DATE&gt;\n    &lt;DELIVERY_END_DATE&gt;2021-04-27&lt;\/DELIVERY_END_DATE&gt;\n  &lt;\/DELIVERY_DATE&gt;<\/strong><\/code><\/pre>\n\n\n\n<p>          4. Delivery note number<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>&lt;DISPATCHNOTIFICATION_INFO&gt;\n  <strong>&lt;DISPATCHNOTIFICATION_ID&gt;2457985&lt;\/DISPATCHNOTIFICATION_ID&gt;<\/strong><\/code><\/pre>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>INVOICE<\/strong> &#8211; the invoice document that is sent back to ITscope by many suppliers. Depending on the supplier, different information is given for the calculation of the goods.<\/li>\n<\/ul>\n\n\n\n<p>1. Invoice number<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>&lt;INVOICE_INFO&gt;\n  <strong>&lt;INVOICE_ID&gt;3087450&lt;\/INVOICE_ID&gt;<\/strong>\n  &lt;INVOICE_DATE&gt;2021-06-14&lt;\/INVOICE_DATE&gt;<\/code><\/pre>\n\n\n\n<p>2. Reference to the order at invoice header level<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>  &lt;ORDER_HISTORY&gt;\n    <strong>&lt;ORDER_ID&gt;ABC-210611-12345&lt;\/ORDER_ID&gt;<\/strong>\n  &lt;\/ORDER_HISTORY&gt;\n&lt;\/INVOICE_HEADER&gt;<\/code><\/pre>\n\n\n\n<p>3. Reference to the order at item level, the item number for the order must be specified here<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>&lt;INVOICE_ITEM&gt;\n  &lt;LINE_ITEM_ID&gt;1&lt;\/LINE_ITEM_ID&gt;\n...\n  &lt;ORDER_REFERENCE&gt;\n<strong>    &lt;ORDER_ID&gt;ABC-210611-12345&lt;\/ORDER_ID&gt;\n    &lt;LINE_ITEM_ID&gt;1&lt;\/LINE_ITEM_ID&gt;\n<\/strong>  &lt;\/ORDER_REFERENCE&gt;\n....<\/code><\/pre>\n\n\n\n<p>4. Additional costs as ALLOW_OR_CHARGE_FIX entries in the Invoice Summary<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>&lt;INVOICE_SUMMARY&gt;\n  &lt;TOTAL_ITEM_NUM&gt;1&lt;\/TOTAL_ITEM_NUM&gt;\n...\n  &lt;ALLOW_OR_CHARGES_FIX&gt;\n<strong>    &lt;ALLOW_OR_CHARGE type=\"surcharge\"&gt;\n      &lt;ALLOW_OR_CHARGE_TYPE&gt;Shipping costs&lt;\/ALLOW_OR_CHARGE_TYPE&gt;\n      &lt;ALLOW_OR_CHARGE_VALUE&gt;\n        &lt;AOC_MONETARY_AMOUNT&gt;6.0&lt;\/AOC_MONETARY_AMOUNT&gt;\n      &lt;\/ALLOW_OR_CHARGE_VALUE&gt;\n    &lt;\/ALLOW_OR_CHARGE&gt;\n    &lt;ALLOW_OR_CHARGE type=\"surcharge\"&gt;\n      &lt;ALLOW_OR_CHARGE_TYPE&gt;Insurance&lt;\/ALLOW_OR_CHARGE_TYPE&gt;\n      &lt;ALLOW_OR_CHARGE_VALUE&gt;\n        &lt;AOC_MONETARY_AMOUNT&gt;2.0&lt;\/AOC_MONETARY_AMOUNT&gt;\n      &lt;\/ALLOW_OR_CHARGE_VALUE&gt;\n    &lt;\/ALLOW_OR_CHARGE&gt;\n    &lt;ALLOW_OR_CHARGES_TOTAL_AMOUNT&gt;8.0&lt;\/ALLOW_OR_CHARGES_TOTAL_AMOUNT&gt;\n<\/strong>  &lt;\/ALLOW_OR_CHARGES_FIX&gt;<\/code><\/pre>\n\n\n\n<p>5. Additional costs as an additional invoice item<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>&lt;INVOICE_ITEM&gt;\n  &lt;LINE_ITEM_ID&gt;2&lt;\/LINE_ITEM_ID&gt;\n  &lt;PRODUCT_ID&gt;\n    &lt;ns2:SUPPLIER_PID&gt;PCS000001&lt;\/ns2:SUPPLIER_PID&gt;\n    &lt;ns2:DESCRIPTION_SHORT&gt;Shipping and processing costs&lt;\/ns2:DESCRIPTION_SHORT&gt;\n  &lt;\/PRODUCT_ID&gt;\n  &lt;QUANTITY&gt;1&lt;\/QUANTITY&gt;\n  &lt;ns2:ORDER_UNIT&gt;C62&lt;\/ns2:ORDER_UNIT&gt;\n  &lt;PRODUCT_PRICE_FIX&gt;\n    &lt;ns2:PRICE_AMOUNT&gt;4.00&lt;\/ns2:PRICE_AMOUNT&gt;\n  &lt;\/PRODUCT_PRICE_FIX&gt;\n  &lt;PRICE_LINE_AMOUNT&gt;4.00&lt;\/PRICE_LINE_AMOUNT&gt;\n  &lt;ORDER_REFERENCE&gt;\n    &lt;ORDER_ID&gt;ABC-210611-12345&lt;\/ORDER_ID&gt;\n    &lt;LINE_ITEM_ID&gt;2&lt;\/LINE_ITEM_ID&gt;\n  &lt;\/ORDER_REFERENCE&gt;\n&lt;\/INVOICE_ITEM&gt;\n<\/code><\/pre>\n\n\n\n<h2 class=\"wp-block-heading\">Download sample order response documents<\/h2>\n","protected":false},"excerpt":{"rendered":"<p>General 1. The supplier order ID, for any follow up questions that may arise, e.g.: 2. Estimated (type=optional) or fixed (type=fixed) delivery outbound time window from distributor per item e.g.: &#8230;<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"kbtopic":[183],"kbtag":[],"class_list":["post-2150","kb","type-kb","status-publish","hentry","kbtopic-api-orders-quotes"],"_links":{"self":[{"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/kb\/2150","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/kb"}],"about":[{"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/types\/kb"}],"author":[{"embeddable":true,"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/comments?post=2150"}],"version-history":[{"count":13,"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/kb\/2150\/revisions"}],"predecessor-version":[{"id":18320,"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/kb\/2150\/revisions\/18320"}],"wp:attachment":[{"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/media?parent=2150"}],"wp:term":[{"taxonomy":"kbtopic","embeddable":true,"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/kbtopic?post=2150"},{"taxonomy":"kbtag","embeddable":true,"href":"https:\/\/guide.itscope.com\/en\/wp-json\/wp\/v2\/kbtag?post=2150"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}